We just moved into our new home and we were looking to buy furniture for my daughter's room. I wanted to order from a site that I could trust their quality and service. So, I emailed my friends that had more experience in this area than I did and I got back the most feedback about ababy.com. I started checking their products called their customer service a few times and ordered the Heather on the Hill Children's bed. Their representatives on the phone were very polite and willing to help and answer all my questions. It arrived after 10 weeks and now it's already in her room with the matching linens and it's absolutely awesome!!! I am very happy with the quality and strength of the bed. It looks much better in real life than in the picture!! It's worth every penny spent!!