This “Compact Arched Metal Folding Crib” was our first purchase from aBABY.com. We are Very happy with the customer service at aBABY. We did contact aBABY about the availability and shipping, aBABY was very responsive and helpful. Very happy with the folding crib, very good quality. The casters are solid and well maid. The mattress that comes with the crib is also very good. Very happy with the purchase and transaction.